Blog

Digitize manual legal processes with new ShareFile features for law firms

By Sooraj Kumar R
4 min read
June 11, 2026
Law firms everywhere deal with complex manual processes that take time away from important client work. And that’s on top of protecting sensitive information, meeting rising client expectations and improving productivity without adding more complexity. 

Non-billable admin tasks get in the way of achieving law firm business goals. And  nearly half of attorneys  rank the need to use tech to improve productivity and efficiency as critical to meeting client demands. For legal teams, digitization is not just about moving away from paper. It is about freeing up more time for billable work, reducing administrative drag and creating smoother client experiences. 

The Progress® ShareFile® platform helps take the complexity out of work, so law firms can focus on what they do best—practice law. Designed for legal professionals, ShareFile software brings together secure client collaboration, document workflows, automation, e-signature, AI-powered assistance and compliance-support controls to help firms streamline client work more efficiently. 

ShareFile capabilities help address common workflow and process challenges that get in the way of billable hour capacity. Law firms can use these capabilities to: 

  • Keep client matters organized in one place.  
  • Simplify document collection and discovery with AI.  
  • Support client interactions more quickly.  
  • Improve client service with secure, digital workflows.  

Keep Client Matters Organized in One Place 

ShareFile Projects, a dedicated workspace, helps law firms organize matter-related files, tasks, requests, approvals and client collaboration in one place. Firms can standardize processes such as client onboarding, information gathering, discovery management, document collaboration and review, as well as secure communication, helping legal teams deliver a more consistent and organized experience across client matters. 

By centralizing requests, documents, tasks and client interactions, ShareFile software helps legal teams reduce scattered information, manual follow-ups and unnecessary back-and-forth. That means teams can spend less time tracking work and more time moving client matters forward.

 

Support Quicker Client Interaction 

We’ve enhanced the experience in the ShareFileactionable client portal to help firms improve client response time. These enhancements, available for users with the Legal Client Intake and Engagement solution installed, make it easier and quicker to view tasks and take action in the ShareFile portal, speeding up tasks like submitting documents during discovery or completing a digital intake form. 

The ShareFile client portal experience helps firms improve client response time and reduce friction across common legal workflows. Clients can more easily view requests, complete tasks, upload documents, review information and respond in a secure portal. 

This can help speed up tasks like submitting discovery documents, completing digital intake forms, reviewing matter-related requests or signing documents. For clients, the experience is clearer and easier to navigate. For firms, it means fewer reminder emails, fewer status checks and more efficient matter progress. 

 

Simplify Document Collection and Discovery with AI 

With AI-powered document request list generation, ShareFile users can leverage generative AI to create document requests faster for workflowssuch as discovery, intake, due diligence and recurring client requests. Users can edit and save items as reusable templates, helping firms save time, improve consistency, standardize document collection workflows and scale client service without adding more administrative overhead. 

 

Improve Client Service with Secure, Digital Workflows 

Legal work depends on timely client action. Whether a client needs to upload documents, sign an agreement, complete an intake form or respond to a request, every delay can slow the matter down. 

ShareFile Premium helps firms bring client-facing workflows into a single, secure experience, with branded client portals where clients can respond to requests, submit documents and forms, complete tasks and sign documents securely. That gives legal teams a more connected way to manage client work while giving clients a simpler, more professional experience. 

“Lawyers are looking for ways to streamline workflows, work with clients easily and securely, and reduce redundancy in their tech stack,” said Catherine Sanders Reach, Director, Center for Practice Management at the North Carolina Bar Association*. “ShareFile steps in to provide firms key document workflow technology in a single tool, reducing manual processes and simplifying work. They are committed to understanding lawyers’ key processes and identifying opportunities to enhance security, efficiency and client service delivery."

 

Availability 

ShareFile Projects and native e-signatures are generally available with access limited to ShareFile Premium, Industry Advantage and VDR customers. 

The AI-powered document request list generation feature is available as a beta release with access limited to ShareFile Premium, Industry Advantage and VDR customers. Specific pricing and packaging for this feature will be announced upon general availability. 

Additional terms and conditions may apply. 

 

Get Started Today 

Visit https://www.sharefile.com/industry/legal or start a free trial to discover how ShareFile software helps law firms increase billable capacity with secure document workflows, automation, AI-powered assistance and better client experiences. 

 

 

*The opinions expressed are solely those of the individual in a personal capacity and do not represent those of the North Carolina Bar Association; this statement is not made in an official capacity as a representative of the North Carolina Bar Association.


Sooraj Kumar R

Product Marketing Manager

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