Product Spotlight: Frictionless Client Experience Meets Enterprise-Grade Security

Your clients expect two things: ease of access and trust in security. With the latest enhancements to Progress ShareFile software, you can deliver both—minimizing friction at login while strengthening protection behind the scenes. Streamline password management and simplify compliance. Just simple, secure access that works the way your clients want.

Why This Matters

In today’s world, convenience and security aren’t optional—they’re expected. That’s why we’ve introduced new features designed to make client access effortless while keeping your data securely protected.

Here’s what’s new:

• Frictionless Experience: Reduce password fatigue. Clients can log in quickly and securely using familiar credentials through Microsoft, Google or with one-time codes.
• Enterprise-Grade Security: Use Multi-Factor Authentication (MFA) to add an extra layer of protection without slowing users down.
• Confidence Without Complexity: Security Insights give admins visibility and control over potential risks so you can proactively safeguard data.

Feature Deep Dives

One-Time Codes

One-time codes offer a secure and hassle-free way for client users to log in—no passwords required. When signing in, clients receive a unique 6-digit code via email and enter it on the login page for instant access. Each code is temporary and expires after 10, 15 or 20 minutes, as configured by the account administrator. By removing password resets and reducing login friction, this new functionality enables faster, barrier‑free client responses.

Sign in with Microsoft or Google

Why create yet another password when you can use one you already trust? With ShareFile social sign-in, clients can log in using their existing Microsoft or Google accounts—no extra credentials needed.

When enabled, simply click “Sign in with Google” or “Sign in with Microsoft” on the login page. Your preferred sign-in method authenticates your ShareFile account, giving you quick and secure access without the hassle of remembering another password.

Multi-Factor Authentication (MFA)

As more work is done online, protecting your accounts supports secure communication and reliable workflows. MFA adds an important extra layer of security beyond just a password—helping safeguard your sensitive data and prevent unauthorized access.

With MFA, users verify their identity using an authenticator app, text message or voice call in addition to their password. This means even if a password is compromised, your account remains protected.

Admins have flexibility to choose which MFA options to offer employees and clients, providing security without sacrificing convenience. The login experience stays simple, while your organization gains peace of mind knowing accounts are better protected.

Security Insights

Keeping client data secure just got easier. The ShareFile security insights dashboard provides admins with a clear view of account activity and overall security posture, allowing potential risks to be identified and addressed before they become problems.

The dashboard delivers real-time alerts, event breakdowns, geographic context, remediation statuses and detailed user-level insights. Need to take action? Use the activity and security alerts dashboard to manage, remediate and quickly revise your security.

Ready to Get Started?

Deliver the experience your clients expect—simple, secure and hassle-free. These enhancements help reduce login friction while strengthening protection behind the scenes.

These features are available now:

• Advanced and above plans: One-Time Codes, Social Login, MFA
• Premium and above plans: Security Insights

Want to see these features in action? Register for our upcoming webinar on January 28 at noon ET.