How Drug Test Compliance Built a Nationwide Screening Network with the Podio Platform and ShareFile Software

Using the Progress® Podio® platform and Progress® ShareFile® software, Drug Test Compliance (DTC):

• Quadrupled its business volume since 2020 through an adaptable digital infrastructure
• Scaled to 3,000–4,000 samples per month, all while maintaining a lean team
• Reduced processing and invoicing task completion time from three weeks to four days (a 73.5% reduction)
• Integrated all core aspects of their business into one system of record

Vision-Driven Innovation

Michael, drawing on his corporate banking background, launched DTC to provide drug, alcohol and steroid testing background checks and other employment screening services for high-profile clients, including government organizations and major sports leagues. He aimed to build a B2B operation that would be highly automated, scalable and run efficiently with minimal staffing from anywhere in the world—even before remote work became the norm. But reaching that level of automation wasn’t without challenges. Early obstacles included complex workflows, large data volumes and fragmented systems that struggled to support nationwide logistics and compliance.

“As the CEO I wanted to run the company from anywhere in the world and enable my staff do as little manual work as possible. That meant building a system that could orchestrate everything—from specimen collection to invoicing—without needing a lot of staff.”
Michael Gedigk, Founder & CEO, Drug Test Compliance

When the pandemic slowed down the business world, DTC included, Michael took the time to rethink the processes and workflows used to run the organization. To begin a path toward his vision, Michael and his senior sales manager, Jonathan Gentile, leaned on the Podio platform. They began programming, building apps and connecting key components. To get more assistance, they brought in an external developer to do more complicated work and grow the system. For Michael, as the system grew, so did his ambition. When he reached the limits of what he could do with his external developer, he got in touch with Rainer Grabowski, a Podio partner with extensive experience in complex workflows.

An Automated, Seamless Experience

Together, Michael’s team and Rainer built a fully integrated Podio workspace with over 60 interconnected apps to handle the end-to-end process.

Here are some of their key workflow steps:

• Invoicing and Accounting: Automated flows interface with QuickBooks, splitting and detailing invoices by client and event. Manual checks exist to support accuracy, with significant reductions in administrative effort.
• Secure Document Management: Using ShareFile features for HIPAA-compliant document support, integrated with the Podio platform for seamless, secure access. ShareFile software then stores and syncs documents like custody forms, marketing assets and compliance records.
• Client and Collector Experience: Collectors receive all event details on their devices. Clients are actively notified, and every touchpoint is recorded and auditable.
• Data-Driven Continuous Improvement: Regular reviews and app audits help maintain lean, efficient operations. Training and use of AI assistants enhance workflow problem-solving and coding.
• Assignments App: This cornerstone application automates dispatch and coordination of field collectors, handles onboarding data, notifications, scheduling and compiles on-site logistics (miles, tolls, documents). It links client, lab and collector profiles, facilitating real-time operations while significantly accelerating administrative processes like invoicing and reconciliation. “It’s the most impactful app we’ve built. It ties everything together,” shared Michael.

The value across these steps is amplified through the APIs. Whether it is FedEx for automated shipping and tracking, the Department of Health for testing report updates or ShareFile software for secure file sharing and storage, the Podio platform can connect it all into a unified workflow. Meanwhile, Michael has hired an IT expert, Aramis Reynoso, who runs operations and DTC’s IT platform.

 “Technology has completely transformed how we operate at Drug Test Compliance. By leveraging the Podio platform along with ShareFile, ProcFu, Podio Workflow Automation, and GlobiMail, we’ve been able to build an intelligent, fully integrated system that runs much of our business end-to-end. These tools, combined with our custom API integrations to the other platforms we rely on, allow us to scale nationwide and deliver services efficiently — all with a lean team. Without this level of automation and connectivity, it would be impossible to manage the volume of clients, collections, and compliance processes we handle daily. Our partnership with Podio and its ecosystem has truly been the foundation of our growth.”
— Aramis Reynoso, Director of Operations & IT, Drug Test Compliance

Extraordinary Results

Through a lot of hard work, the results of their digital transformation have been staggering. Since 2020, DTC has grown almost 4x in volume, now handling 3,000-4,000 samples per month. Instead of needing hours of manual work to organize dispatch, DTC can now handle it in 10 minutes, 24/7. The Podio platform, combined with ShareFile tools, has completely transformed how Michael does business, which lets him spend more time on big picture goals like expansions and new projects.

“Other companies need 25 people to do what we do. We do it with six.”

Michael Gedigk, Founder & CEO, Drug Test Compliance

What’s Next

For Michael and the DTC team, growth and innovation continue with few signs of slowing. An ongoing project aims to deliver a new client portal that can act as a one-stop shop for all clients, from appointment booking to specimen processing tracking, which will leverage Mini Apps via ProcFu. With the scalability of his digital infrastructure, Michael is working toward expanding into other services like occupational exams and fingerprinting. Lastly, he is planning to implement a broader e-signature workflow with ShareFile tools that will integrate into Podio and the Mini Apps in the future client portal. “We’re entering a new phase,” shared Michael. “Podio will run in the background while our team interacts with intuitive mini apps. The possibilities are endless.”

--

Learn more about Drug Test Compliance and how ShareFile software and the Podio platform can help transform your business workflows.