
Admin tasks cost small businesses 120 working days per year, or about 5 percent of their total manpower, according to a study by Sage. For accounting firms, that means less time to spend on value-added work that can help you deliver the exceptional experience your clients expect.
With ShareFile, your firm can take advantage of simple, secure workflows that will help you maximize your efforts during the busiest seasons of the year. Automation, custom workflows, world-class security, and robust collaboration capabilities make tedious tasks like client onboarding and document collection easy to manage and complete.
Let’s look at two ways ShareFile can help you reduce the amount of time you spend on administrative work so you can focus on what matters most — serving your clients.
Accounting firms face various challenges with their payment processes. For example, clients often sign invoices but delay payments, which can cause service interruptions and cash flow issues for firms. Then, there are the manual processes like data entry and reconciliation across disparate systems that can lead to errors and inefficiencies in business operations. And that’s all on top of the security and compliance risks that collecting payment information from clients can create.
It’s a lot to deal with just to get work done, and it creates complexities that can drag down the client experience.
ShareFile can eliminate disparate processes and help you get paid on time with streamlined client billing that’s built in your workflows. Our client billing solution (beta) enables you to seamlessly create payment requests with pre-service quotes, post-service invoices, and any other documents that require payment processing so you can optimize your cash flow.
When your processes are complex, it can slow the client lifecycle and create barriers to building relationships with your new clients. With ShareFile, you can automate client onboarding, expedite the client lifecycle, and keep work flowing.
Three clicks. That’s all it takes to initiate a new client engagement with ShareFile. Accounting firms can leverage a pre-designed workflow to create a client engagement, send a digital client intake form, and send an engagement letter and client information autofill requests. In seconds, you’ve started onboarding a new client.
Additionally, you can speed up information collection with client digital forms, and you can provide a dedicated portal where you can collaborate with your clients. And those signatures that take so much time to collect and that can stall your work? ShareFile has integrated e-signature, with knowledge-based authentication included, making it easier to collect agreements like engagement letters and keep work moving forward.
Your time is valuable, and you shouldn’t be spending it on admin tasks that take you away from serving your clients. Learn about ShareFile Industry Advantage and find out how your firm can work smarter this season and deliver an exceptional client experience.