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While we typically reach out within 24-72 hours, response times may vary based on the volume of requests. If you have an urgent issue, please call us at 1-800-441-3453 (USA), +44-800-680-0621 (UK), or +1 919-745-6111 (worldwide).

Please review the errors below

Web Application

These articles address common web application questions:
Sending and managing files
Creating employee users
Employee permissions

Billing

These articles address common billing questions:
Billing FAQs
ShareFile Pricing
Adding Employee Licenses

Drive Mapper

Learn more about Drive Mapper

Sync

These articles address common Sync tool questions:
Sync for Windows Installation
Using Sync for Windows
Sync for Mac Installation
Using Sync for Mac

Plugin for Microsoft Outlook

These articles address common plugin questions:
Plugin for Microsoft Outlook Installation
Importing your Outlook Contacts into ShareFile
Troubleshooting Invalid Link Error Using Plugin for Microsoft Outlook

ShareFile Desktop App

Learn more about the Desktop App for Windows

Learn more about the Desktop App for Mac

Other
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