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How William Hezmalhalch Architects Uses Citrix ShareFile to Streamline Operations

“ShareFile’s ease of use has led to an extremely high adoption rate of ShareFile over FTP, and we see it as clearly offering the most logical and easy way to share files.”

-Brian Crooker, IT manager

Industry
Architecture

Location
Santa Ana, Calif.

Number of Employees
100

Business Challenges
• Sending documents through mail was burdensome.
• Email attachments had size limit.
• Clients found FTP difficult to use.

Business Results
• Operations are streamlined.
• Firm can send large files to multiple parties.
• Architects save time.
• Documents are in a centralized location.
• Notifications and reporting monitor user activity.

William Hezmalhalch Architects (WHA) is a global, comprehensive land-planning and design firm that specializes in shaping new communities and reshaping urban and existing in-town neighborhoods. Like most architecture firms, WHA faced a difficult challenge when trying to find a sensible solution for sending large files to its consultants and clients.

Before using ShareFile, architects at WHA would burn files to CDs and send them directly through the mail, which was costly and time-consuming. The firm also attempted to send important documents as email attachments if files were under the specified size limit. For larger files, the WHA team used FTP, but quickly found itself bombarded with a significant number of inbound calls from clients regarding FTP problems. None of these solutions worked, and the firm needed to reduce day-to-day administrative problems related to FTP and overall file-transfer issues.

Today, WHA uses ShareFile to transfer CAD files, PDFs and other documents to clients, engineers and consultants.“The biggest impact ShareFile has had on our firm is the ability it gives us to streamline operations. We are able to provide documents to our clients and consultants in much less time, without any of the hassles we experienced earlier with email and FTP.”

“ShareFile’s ease of use has led to an extremely high adoption rate of ShareFile over FTP, and we see it as clearly offering the most logical and easy way to share files. It was the solution we had been looking for,” says Crooker.

Learn more about ShareFile for Architects and try it free for 30 days!

How William Hezmalhalch Architects Uses Citrix ShareFile to Streamline Operations William Hezmalhalch Architects (WHA) is a global, comprehensive land-planning and design firm that specializes in shaping new communities and reshaping urban and existing in-town neighborhoods. Like most architecture firms, WHA faced a difficult challenge when trying to find a sensible solution for sending large files to its consultants and clients. Before using ShareFile, architects at WHA would burn files to CDs and send them directly through the mail, which was costly and time-consuming. The firm also attempted to send important documents as email attachments if files were under the specified size limit. For larger files, the WHA team used FTP, but quickly found itself bombarded with a significant number of inbound calls from clients regarding FTP problems. None of these solutions worked, and the firm needed to reduce day-to-day administrative problems related to FTP and overall file-transfer issues. Today, WHA uses ShareFile to transfer CAD files, PDFs and other documents to clients, engineers and consultants. According to Brian Crooker, IT manager for WHA, “The biggest impact ShareFile has had on our firm is the ability it gives us to streamline operations. We are able to provide documents to our clients and consultants in much less time, without any of the hassles we experienced earlier with email and FTP.” “ShareFile’s ease of use has led to an extremely high adoption rate of ShareFile over FTP, and we see it as clearly offering the most logical and easy way to share files. It was the solution we had been looking for,” says Crooker. ”

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