How TaiMed Biologics Uses Citrix ShareFile to Securely Send Sensitive Information Around the World

"The main benefits for our business have been the ease of use of the ShareFile service.”

-Jonathan Ho, director of business development and alliance management

Company
TaiMed Biologics

Industry
Biotech

Location
Irvine, Calif.

Number of Employees
20

Business Challenges
• Remote employees needed to send files worldwide.
• Company desired a solution to meet client needs.

Business Results
• Employees enjoy easy-to-use interface.
• Client documents are organized.
• Company has control over client information

TaiMed Biologics is a biotechnology company dedicated to satisfying the unmet needs of patients around the world. Currently, the company is developing an HIV/AIDS treatment drug, for which it completed a Phase IIB clinical trial.

Since TaiMed Biologics is a virtual company with home-based employees and offices in the United States and Taiwan, the company needed a way to send documents around the world, so it began the search for a secure file-transfer solution.

The management team began conversations with multiple vendors, but ultimately chose ShareFile because they liked the easy-to-use interface and cost savings it offered. TaiMed Biologics now uses ShareFile with multiple clients around the world.

According to Jonathan Ho, director of business development and alliance management at TaiMed Biologics, employees not only use ShareFile’s web-based application to upload and send files, but they also use the ShareFile Desktop Widget, which allows them to share files without ever launching a web browser.

“The main benefits for our business have been the ease of use of the ShareFile service,” says Ho. “We are able to get things turned around quickly, and track what our clients are downloading, all while maintaining the control over our sensitive information.”

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