Resource Center

5 Reminders to Reinforce Trust in a Virtual World

We Have Liftoff!

Client trust is important to build and grow your company. Refer to these five reminders in order to maintain and reinforce trust in a virtual world.

1. Engagement

Show your clients you have similar interests and values by engaging them in conversation. By communication frequently, freely and openly with your client, they get to know your company.

2. Take Me to Your Leader

Your company was the one hired for the job, so taking the reigns and providing leadership and management is important. Your client wants to see your capabilities. However, while you are the leader, don't forget to listen to your client.

3. Communication

Being on time, responding promptly to calls and emails, and providing deadlines ensure that communication keeps flowing and work gets completed faster. People would rather receive more updates and know that you're working hard to meet deadlines than the opposite.

4. Go Beyond

It's always nice to have a service completed without asking for it. Even if it's something simple, having your company go above and beyond the expectation gives your clients another reason to instill their trust in you.

5. Authenticity

When communicating, it's key to be open and sincere about everything. Being authentic means being transparent. Your client knows you're human.

Stand apart from your competitors and excel with file sharing as professional, distinguised and unique as you are from Citrix ShareFile, a leader in online file sharing.

Learn more

Visit to see how ShareFile can work for you. Try a free 30-day demo today!