Email encrypted for your email messages and attachments

If you work in a regulated industry or send confidential information regularly, you know that compliance and email security are not trivial issues. One wrong step with client data and an attorney could be disbarred. Large medical practices could face millions of dollars for mishandling patient information. And no matter your industry, if you touch financial documents, legal contracts, health records, bank statements, tax forms or other sensitive files, it’s a similar story.

Keeping data secure these days requires more steps than ever. It’s not just files that can get hacked, it’s also the emails themselves. Yet with these high stakes, a LexisNexis survey of legal professionals revealed that only 22 percent of law firms encrypt their emailsYikes. In healthcare, Healthcare IT News reports practitioners are slow to adopt these security standards for fear of what encryption could do to affect the level of their care. Essentially, if it makes things complicated, they aren’t interested.

What’s the solution?

ShareFile offers an easier way to protect email and attachments

Citrix ShareFile offers encrypted email for business, protecting both email attachments and the body of your messages using high-grade encryption with just a click.

If you already use ShareFile for online file storing and sharing, you know how simple it is to use in your workflows, thanks to a user-friendly design, powerful integrations and desktop tools.

And you also enjoy the peace of mind that comes with knowing ShareFile supports your compliance with HIPAA, bar association codes of ethics and conduct, FINRA rules, CFPB requirements and others.

How can you use encrypted email with ShareFile?

Two ways: (1) From within your ShareFile account in a Web browser or (2) in Microsoft Outlook using the popular ShareFile Plugin for Microsoft Outlook. In either place, recipients can open messages and attachments and respond securely even if they aren’t ShareFile customers — receiving and replying doesn’t require downloading any software or having a username or password.

Want to see how easy it really is? Check out this video.

Ready to use email encryption?

ShareFile Master Administrators must enable email encryption within their account settings, but then any user – or client – can have access to it!

Once this is complete, you’ll now see your ShareFile Inbox in the web browser of your account.

To enable Encrypted Email in your Microsoft Outlook program, you will need to download the latest version of the Outlook plugin from the Apps tab in your ShareFile account.

To learn more about this exciting feature, visit the Encrypted Email Support Page.

Happy encrypted emailing, from the ShareFile Product Team!

About the Author

Adrian Phillips leads product marketing for Citrix ShareFile. With a diverse career dating back to the dot-boom era, his passion is helping customers transform the way they work by using cloud-based technologies. Striving to live a paperless life in Raleigh, N.C., Adrian holds a bachelor’s degree in journalism.

  • Any plans for encrypted e-mail to work with Google Apps?

    • Adrian Phillips

      Not at this time, Paul, though I will forward your request on to the product team. For now we support Encrypted Email from the ShareFile web browser or using our Outlook plug-in installed on Windows.

    • Out of curiosity, what edition of Google Apps are you using?

  • Piyush Bhan

    Do you guys have this set for Outlook for Mac or Mail for Mac?

    • Adrian Phillips

      Just Windows-based Outlook, or from the browser when you log in to your ShareFile account.

  • Bob Robinson

    Any chance you have a plugin coming for Outlook on Mac?

    • Adrian Phillips

      I’ll forward your request on to the product team, however our plug-in only supports Windows-based Outlook at this time.

      • Bob Robinson

        Thanks for the consideration. We are mostly a Windows shop but have a growing number of Mac users and a solution that supports both platforms would be easier to implement, train, and support.

  • Chris Anderson

    Hi all,

    Unfortunately at this time Microsoft doesn’t support Addins/Apps that interact with attachments or the body in newly created emails (aka email drafts). Outlook for Mac 2016 is getting close but still doesn’t support addins/apps that interact with attachments or body’s on draft emails. When they support it we will build a plugin/app that supports Outlook for Mac.

  • Suzanne Watkins

    I’ve emailed several times regarding how an account becomes approved for the encrypted email function, with no response. I’ve also updated plug-ins and habitually check the Admin tab to determine whether or not the encrypt option is available. Can you shed any light on what accounts are “approved” and what that approval process is?

    • Adrian Phillips

      Hi Suzanne, certain plan types qualify for the feature. A member of our Care team will be reaching out to you shortly. Thanks for hanging in there!

  • Elisha

    Whats a typical hold time, as I’m hoping to clarify where in the admin account this feature is. It’s not visible and if its included I’d like to use it.

  • Soun Young Kim

    How would this work with server to server TLS when both exchange servers support encryption over SMTP ? Would it not be better if the encryption only is turned on when the receiving or sending exchange server does not support TLS over SMTP ?