Training and Support

Dedicated Account Manager
Upon signup, you will receive the name and contact information of a dedicated account manager. This person is your point of contact if you have any questions or would like training.

Unlimited Telephone and Email Support
Our Virtual Data Room plan includes unlimited support by telephone, email and live chat. All support is administered by our full-time, US-based staff.

24/7 Monitoring
ShareFile has a track record of 99.9 percent uptime. Rest assured you and your clients will have access to your accounts anytime, anywhere.

Training Webinars
For help with getting started, attend one of our regularly scheduled training webinars. If the timing of our training webinars does not fit your needs, we can create a private custom training webinar for your company.