Training and Support

Dedicated Customer Care Team
Upon signup, an onboarding specialist will help you set up your account and get started using the features you need. Our customer care team is always available if you have any questions or need training.

Unlimited Telephone and Email Support
Our Virtual Data Room plan includes unlimited support by telephone, email and live chat. All support is administered by our full-time, US-based staff.

24/7 Monitoring
ShareFile has a track record of 99.9 percent uptime. Rest assured you and your clients will have access to your accounts anytime, anywhere.

Training Webinars
For help with getting started, attend one of our regularly scheduled training webinars. If the timing of our training webinars does not fit your needs, we can create a private custom training webinar for your company.