Your Data Is Protected
ShareFile's servers are located in facilities that are managed by Windstream Hosted Solutions and Amazon Web Services, trusted providers of secure and reliable data centers.
The data centers feature the following computer network security measures:
- SAS 70 audited data centers
- Ballistic-proof exterior, including doors & windows
- Fingerprint scanners and ID checking for all entry and exit of the facility
- Double Man Traps force double verification and provides extra secure data center entry
- Redundant off-site monitoring of all security systems
- Locked Cabinets and Cages
Our privately managed server farm is equipped with the latest firewalls and computer internet security updates to help keep your data completely safe.
All communications between ShareFile and the user are encrypted using the Secure Socket Layer (SSL). This is the same functionality used by banks and popular e-commerce services such as Amazon.com for secure communication. ShareFile also offers the ability to store your files encrypted when they are at rest on our servers, adding an additional layer of security.
When ShareFile users create folders in the system, only the specified users that are designated by owner of the folder are able to access the contents of those folders. Users who do not have access to the folder will not even see the folder in their view of the system.
Each user of the system has a unique login and password. All user passwords are hashed in the ShareFile database, meaning that not even the ShareFile support personnel have the ability to view or in any way determine a user's password.
ShareFile's computer network security is subject to daily security audits by a third-party security monitoring firm. This helps us stay one step ahead of the latest security threats.
A Service You Can Count On
ShareFile's service was built with reliability and scalability in mind. Our data centers have features such as hurricane-rated roofs, with multiple redundant power sources including a diesel generator with 7 days worth of diesel fuel in case of a power outage.
To protect against data loss, our servers are equipped with technology that automatically mirrors all data in real-time to two separate locations. Additionally, regular incremental and full backups of all system data are performed, including off-site data backups stored in two separate secure physical locations, to protect against almost all disaster scenarios.
