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According to a new survey conducted by The Business Journals, small and midsized business owners are more connected than ever before to technology. The introduction of Apple’s iPad not only dominated consumer technology, but has also shifted the way SMB owners do their day-to-day jobs. The survey results show that in less than one year, 9 percent of business owners said they were using iPads. Simultaneously, the number of SMB owners using laptops and desktops dropped. More and more offices are moving toward the use of mobile applications on Smartphones and tablet devices. Interestingly enough, 31 percent of SMB owners are using mobile applications on Smartphones, cell phones, or tablet computers. This category was not even measured previously.

In response to the increase in mobile users, and to coincide with ShareFile’s mobile strategy, we have recently released mobile apps for Android and iOS (optimized tablet applications soon on the way). The applications allow customers to access their files on-the-go and even save downloads in a convenient folder on the account. We have seen and incredible adoption rate as more offices are going mobile. One ShareFile user says, “Fantastic app. One less reason to sit through start up on the PC. +1 for the Mobile Office.” Another user says, “Great app- the ability to manage users as well as files is superb.”

In addition to working really hard on our new mobile applications, our busy development team has updated and expanded on several existing features of our service recently. These updates are guided by customer suggestions, which help us work towards our …

In last month’s newsletter, we announced an exciting upcoming extension of our mobile strategy. Guided directly by the feedback provided from our mobile-savvy customers, we were pleased to introduce the ShareFile Mobile App for Android on March 31st. The native application for all devices running Apple iOS will be available in early Q2. Both of these applications will be free to download for ShareFile users.

Users of the mobile applications will have seamless access to all files and folders on their account. Users can also browse files or folders and share them via ShareFile without having to download them. The mobile applications will also feature built-in access to previously downloaded files, allowing users to view files without having to re-download them. These applications are designed to play to the strengths of mobile devices and are optimized for mobile screen resolution and connectivity speeds.
With the recent launch of our Sync tools, mobile web application, and now native applications, we are continuing to make the process of sharing files easy and convenient for our customers. As with all product releases, we look forward to hearing your feedback and will continuously aim to develop innovative ideas to make the ShareFile service as seamless as possible for our users.

Geier Brown Renfrow (GBR) is an architecture firm, focusing on historic preservation and conservation, and also educational institutions. Before ShareFile, the firm experimented with various methods of transferring files, including several products within the AEC marketplace. Joe McCoy, AIA Associate and Project Manager at GBR, explains, “Standard FTP was basically useless because it didn’t work half of the time and there was no way to control who had access to what documents.” After trying a few other products on the market, the company was frustrated with “cumbersome interfaces” and the “prohibitively expensive” price tag that came along with those products.

The company now uses ShareFile to streamline its business process. Employees at the firm use ShareFile’s Outlook Plug-in to easily send links to their clients and consultants. The firm’s design team also finds it helpful to post drawing sets on their ShareFile “plan room” to eliminate printing and delivery costs, while having the ability to track when those files have been downloaded and reviewed. The firm even uses ShareFile during the bidding process and saves roughly $2,000 on printing and delivery fees for small to medium sized projects.

Need help getting started on your account? Or just have a few questions about features? Check out our Knowledge Base. Here you will find a Training Tutorial that will cover the overall basics if you are new to ShareFile. Also, you will find various helpful guides and specific tutorials so that you get the most out of your ShareFile experience. You may also browse through numerous articles by selecting a category from the drop-down box in the top navigation bar.

Another helpful tip: Our talented account managers provide FREE weekly product demonstrations that allow attendees a way to get their most essential questions answered. These live webinars are offered Monday-Friday at 2pm EDT. You can register easily by simply going to our Knowledge Base and selecting the day that works best with your schedule.

We want to hear from you! Was this helpful? Let us know how we’re doing.

There has been a lot of excitement here at ShareFile from the development team. Guided directly by the feedback provided from our mobile-savvy customers, we are pleased to announce the newest addition to our mobile strategy- a native mobile application for Android.

Earlier this quarter we introduced the ShareFile Mobile Web Application, which enables browser-based access to ShareFile accounts from mobile devices. The launch of native mobile applications for Android will allow customers to access their files on-the-go and even save downloads in a convenient folder on the account. By using the application, customers can instantaneously access important files and simultaneously improve service provided to their customers.

Today has been declared World Back-Up Day to serve as a reminder to back up your files and to bring awareness to the importance of file storage. The concept is interesting- back up your files today, “Don’t be an April Fool.” Obviously, you should think more often about backing up and storing your important data but take this reminder to analyze how you are currently backing up your data.

With traditional storage methods, users worry about running out of space on flash drives and CDs or worry about keeping up with a physical device. However, with ShareFile you can upload files directly to your account, which provides an easy and secure online storage solution, customized for almost any small to medium sized business. All data is transmitted and stored with 128-bit SSL encryption, stored in a SAS 70 audited data center, and is audited regularly by a third-party. Users can store files on their account for a specified period of time and can access this information from virtually anywhere, even on-the-go through ShareFile’s mobile app for Android.