1)  Right-click to send

Did you know the plug-in can send files right from your desktop? In the desktop or Windows Explorer, right-click a file title. In the menu that opens, hover the cursor over Send to and click Mail Recipient with ShareFile. An Outlook new message window will open, including a link to the file or files that you selected to send with ShareFile. Enter your recipient and email content, and then send.

2)  Create an automatic attachment policy

If you use ShareFile to send large files, let the plug-in help you automatically. To enable this capability, open Outlook and click the Plug-in Options button in your inbox toolbar. Click Attachment Policy in the left sidebar, and then mark the Automatic option on the screen. ShareFile will automatically convert any attachments larger than the size you determine to a secure ShareFile link. Files smaller than your threshold will still be sent as normal attachments unless you choose to send them via ShareFile manually. Click OK or Apply to save your setting.

3)  Place a request link in your email signature

Create a request link and embed it in your Outlook signature to let your contacts easily send files to you via ShareFile. From the Outlook Plug-in, simply open a new message and click Request a File in the ShareFile toolbar. A request link will be placed in your new message. Copy the link and any associated text. Click Insert in the new message toolbar, and then click Signature. Click the Signatures option and select the signature that you would like to edit. Paste the link and text into the body of your signature and click OK. Your email signature will now include a request link allowing your clients to securely send their files anytime.

*Note: These steps apply to Outlook plug-in version 2.086 and newer. Users with an older version of the plug-in, or who require login to upload via request link, will need to first send a copy of the request link to their own email address and then copy the link to insert into a signature. Older versions of the plug-in insert placeholder links in email messages which are replaced with a working link at the time the email is sent.

Check  out the screenshots below:

Have you found a cool way to use the ShareFile Outlook Plug-in? We’d love to hear from you! Visit the ShareFile Facebook page and let us know how the plug-in works for your business.

A popular power tool that you may be familiar with is the ShareFile Outlook Plug-in, however today I’d like to focus specifically on the Desktop Widget. Built on the Adobe Air platform, the ShareFile Desktop Widget is an efficient way to upload, download, and delete files from your account without ever launching a web browser. Here is a screen shot of the log-in screen:

The Desktop Widget also offers a drag and drop utility (my personal favorite), making it easy for you to upload files to your account. Rather than logging in through a web browser, you can simply open the Desktop Widget program and begin uploading and download right away. User management, account administrator, and folder permissions will still have to be maintained and edited through the traditional web-based application.

Have more questions about using the Widget? Contact your personal Account Manager today.

Fortunately, there is a solution sending large files to your clients and colleagues which allows you to avoid these problems and make sure your files get to your destination safely and securely. The ShareFile Outlook Plug-in allows you to insert links to your files, upload and send new files, and request files directly from Microsoft Outlook.  Once downloaded, this tool can be linked directly to your account by entering your user name, password, and account subdomain in the set up window.  Forget about the hassle of trying to email large files.

Additionally, you can choose for all attachments to be sent via ShareFile rather than your internal e-mail server. This way you can eliminate the worry of exceeded email quotas. If you have files attached to your email through the regular Outlook attachment option, ShareFile has a button (Convert to ShareFile) that will change the attachment to a ShareFile link.

We also have features to help non-Outlook users send large files via email. For more information, contact our support team at 1-800-441-3453 x2 or support@sharefile.com. Our team is happy to help you lessen the burden of large email attachments.

Request a File – The Widget now includes a ‘Request’ option to send upload links from your File Box or folders.

Sending files – Right clicking on a file or folder in the Widget screen will give a ‘Send’ option, so that you can send a link to download files stored on your account. There are also options allowing you to email links directly from the Widget or to get a link that can be copied and sent through your own email program.

Autocomplete for email addresses – When you begin to enter a recipient’s email address while sending or requesting files, the Widget checks your ShareFile address books for contacts starting with the same characters so that you can just click on a contact to complete their address.

Faster loading for large folders – Large folders load more efficiently in the Widget screen to make it quicker and easier to browse through your files.

Open in ShareFile’ – A new ‘Open in ShareFile’ link opens the screen that you are currently looking at in the Widget in your ShareFile account online for fast access to more advanced editing, copying, or moving of files or folders.

The Desktop Widget is available to all ShareFile employee and client users. If you want to install the Widget, please click here to download it.

Click here to view a video tutorial on how to setup and use the ShareFile Desktop Widget.

As I was looking at all of the employees when this picture was taken (just barely over 40) in all of their cool Sync T-shirts, I couldn’t help but think of how much we’ve grown since in a year.  Just one year later we have over 110 employees and growing rapidly!

Since the launch of Sync, we have seen a high adoption rate among users. In case you aren’t familiar with the tool, it allows you to synchronize folders within your ShareFile account with folders on your computer for easy, automatic updates and backup of your data. Users of the Sync tool can choose a ShareFile folder or a local folder to be the source, allowing you to easily mirror a folder in either location. Users also have the ability to set up a two-way sync job so that updates to either folder will be automatically recognized and adopted by the other. This allows users to work from the most up-to-date document at all times.

My favorite part about the Sync tool is it truly streamlines the process of file sharing. It’s easy for you and your team members to work in the same “magic folder” in real time, allowing you to focus on your goals and meeting deadlines. If you or your colleagues are working remotely (or workshifting like we call it here) you can remain current with your clients and colleagues regardless of your physical or virtual location.

For more info on how to setup and use ShareFile Sync or to download the tool now, click here.

Here are some of the cool things that you can do with the ShareFile Outlook Plug-in:

Send a File – You can use this option to send files that are on your computer through ShareFile. With this option, you can select one file or multiple files to add a link to your email message that will send the files through ShareFile. Files sent through “Send a File” will be uploaded to your “File Box” in the account.

Send From ShareFile – The Send from ShareFile option is for attaching files that already exist in your ShareFile account. A tree view representation of your ShareFile account will pop up for you to browse. Multiple files and folders can be checked off to be attached. This is a great option to use if a file already exists in your account.

Request a File – You can select this option to insert a link that recipients will be able to click on and upload files to you. Uploaded files can go to your File Box or to another folder location of your choosing.

Using ‘Send To’ with your Outlook Plug-in – You can also select to send files using your Outlook Plug-in by simply right-clicking on them in your Windows Explorer screen or desktop. If you choose this ‘Send To’ option for a file, you will be able to select the ‘Mail Recipient with ShareFile’ to open a new message with a link to the file.

Convert Existing Attachments – If you have files attached to your email through the regular Outlook attachment option, ShareFile also has a button that will allow you to “Convert to ShareFile,” which will change the attachment to a ShareFile link. This option is only available if there is an existing outlook attachment on the email.

As always, if you have any questions about any of the above features, please contact our Support team at support@ShareFile.com

If you do not currently have the Outlook Plug-in installed, check out our Knowledge Base article on how to install.

If you’d simply like to learn more about the plug-in and how it fits into your daily workflow, click here to view a video tutorial.

Register for a session now by clicking a date below. Each webinar will last approximately 30 minutes.

Wednesday, December 7th 3:00pm EST

Wednesday, December 14th 3:00pm EST

Wednesday, December 21st 3:00pm EST

Looking forward to seeing you there!

Bulk Client & Folder Setup: Your time is already stretched. So, to save a few extra steps, we can help you create your folder structure and users in bulk. With ShareFile’s Bulk Folder Upload option, you can have all of your client users and their portals setup in a single step. Read more here.

Outlook Plug-in: The Outlook Plug-In is an easy way for all of your employees to communicate directly with clients using Microsoft Outlook. With the Outlook Plug-In, you can send files from your desktop, receive files, and even send files that are already stored in your ShareFile account. Learn more about our plug-in here.

Dynamic Folder Templates: This tool allows you to create a default set of subfolders that may be added to new or existing folders on your account to allow for easy folder structure set up when the same subfolders are frequently used. Click here to read more about this new and exciting feature.

ShareFile Desktop Sync: Like most accountants, you probably have a DMS that you use on a daily basis to manage your files. Wouldn’t it be easy if you could extract that data from your DMS into ShareFile? With ShareFile Desktop Sync, you can simply “Save As”, “Print To”, or “Export” directly from your DMS into the folders on your desktop. Get ahead of the curve and learn more about Sync here.

Consolidated Notifications: We realize that keeping up with the activity on your account is a must. However, you are far too busy to sift through hundreds of emails each day. There is a feature in the ‘My Settings’ link of your navigation bar that lets you consolidate those email notifications into a more manageable format. To get more information on this feature, visit our Knowledge Base.

Passwords in emails: As a trusted professional of your clients’ personal information, it is important to provide a high level of security. This feature will send an email to your clients with the password stripped from the email and instructing the clients to contact their accountant for their password. Please contact our support team or your account manager for further details!

Reports: With plenty of items demanding your time, we want to make it as simple as possible to monitor the activity of your ShareFile account. Our reporting tools located in the ‘Admin’ section, will keep you up to date on upload, downloads, and various other activity types. To learn more about our Reporting feature, visit our Knowledge Base

As always, we encourage you to contact us with any questions. Thanks again for choosing ShareFile and good luck with the upcoming tax season.

The Sleeter Group announced today the 2012 winners, which indicates that ShareFile is among “the most productive and effective technologies designed to enhance common business management systems,” resulting in increased productivity and efficiency in the accounting industry.

As a result of the award, we’ll be flying out to Vegas next week to attend the Sleeter Group Accounting Solutions Conference. There, we’ll accept our award and will also have a booth so attendees can drop by and chat with Laura Ivey, Channel Product Sales Specialist, ShareFile for Accountants. If you’re attending the conference, stop by and see us at booth B20 in the Chelsea Exhibit Hall. You can also catch us on the Sleeter Show Walking Tour on Wednesday, November 9th at 11:05am for and educational session.

Check out a list of the 2012 winners here.

Currently, the agency sends and receives a massive amount of data files and transfers extremely large creative files to its vendors. Scott Petinga, President of AKQURACY, says “Security is by far the biggest benefit of ShareFile. We work with a plethora of teams within any given client and not everyone needs the same level of access to project files. With ShareFile’s granular folder-level permissions we’re able to customize security settings, enabling specific users to have access to specific files. This keeps us compliant with legal regulations regarding the privacy and security of confidential information.” Scott explains that ShareFile is also much more streamlined because of power tools like Desktop Sync, Drive Mapping, Outlook Plug-in and mobile apps, which make workflow much faster and more efficient for employees working remotely.

Tracking and alerts are an easy way to make individuals involved with the file sharing process aware of new file uploads. The agency no longer has to send a separate email telling those individual users that files have been uploaded, and it saves the hassle of sending links back and forth. The agency also has a ShareFile log-in box at the top of their website, which makes it easy for clients to access their files and information securely.

Scott says that ShareFile is very intuitive; making it incredibly easy for everyone on a project to access and manage files via email, mobile and/or web. In addition the security features have improved the agency’s compliance with legal regulations surrounding the privacy and security of information. “We didn’t care for the level of security (or lack thereof) behind our prior methods of data sharing. We also had size limitations, connectivity issues and a general sense of unreliability with other products. With ShareFile, it’s easy for any member of our team to gain access and manage content. This saves us time, which translates directly to increased margin,” says Scott.

Then click “Java Uploader” and Save. As long as your internet connection can handle the speed, you should see significantly faster uploads.

To learn more about enhanced uploading, I went straight to the source, Josh Smith, our Infrastructure Developer.

When I asked Josh, he stated the idea actually came from a potential customer. A large company needed to upload large 2GB+ files many times a day. Anything we could do to improve upload speeds would save a lot of time and give them the ability to free up more resources. Knowing this would help all of our clients, our development team went right to work. The “potential” customer is now an actual customer.

How the Java Uploader works is very interesting. There is obviously much more complex logic and factors involved, but to put it into easy-to-understand terms, our development team created a way for the Java Uploader to look at files differently. The uploader looks at numerous factors, including your internet connection, file size, and much more. The new uploader no longer sees one huge massive file, it sees many smaller files that get uploaded much faster. Not only do you now have the ability to upload entire folders quickly and easily, but the Java Uploader has an auto-resume feature that will pick up where it left off if for some reason your internet connection fails.

Clients have claimed they have seen increases in upload speeds of over 50%. Competition? We just went from being faster to significantly faster.

Web conferencing is also made easy with the iPad. With its front and rear facing cameras, users can easily connect with business colleagues while traveling. Apps like WebEx and GoToMeeting are easy-to-use and make web meetings painless for business users.

Another cool way that the iPad can be used in your business is conducting presentations and viewing charts. The iPad can be especially helpful when hooked directly to a TV or large projector for a business presentation. During the presentation process, there is generally a need to exchange large documents that may be too large or confidential to send via email. That’s where the ShareFile app for iPad comes into play. The iPad app is optimized for a tablet screen and processing power and users can easily browse files and share them via ShareFile without downloading. All data transmitted between the tablet app and the user’s mobile device is encrypted, adding an extra layer of security that’s necessary for sensitive business files. The ShareFile iPad app also helps businesses go paperless!

Want to join other iPad users with the ShareFile app? Don’t be left behind, click here. Sounds like the app is already a hit… just got word via twitter from @tbsimon “Congrats @sharefile! The new iPad app is awesome.”

When creating new employees or editing current employees, you will be given a list of administrative options that can be enabled or disabled for a particular user. This page can be seen below:

More information about these permissions and how to update administrative options for your employees can be found through our Knowledge Base here.

If there are any questions or issues, please contact your Account Manager or our Support staff.

With ShareFile’s new folder invitation feature, folder administrators will be able to send a link granting full folder access to as many email recipients as they would like without having to set the users up with folder access first. This feature is designed to make it easier for folder administrators to grant access to folders to a large group of users. These invitations will allow interested parties to sign up for gain access to folders within a ShareFile account. At the same time, we have also made updates to the “Remember Me” check box on the Login screen of a ShareFile account. Now, the check box reads “Keep me logged in,” as opposed to “Remember Me;” by selecting this option, the ShareFile account will save the email address and password of the user so that it will be automatically filled in whenever you login using the same browser on your computer. For any new accounts opened on the 16th of May or after, the box will read “Remember Me,” but this box will only save the user’s email address, and not their password. This update is designed to improve security within an account because the user must enter their ShareFile password each time they login. Accounts created prior to the 16th of May can also have this setting updated by contacting our Support team at support@sharefile.com. Finally, this month, our Development teams made a number of new account settings available, including the ability to limit file versions, create case-sensitive passwords and limit IP addresses. In limiting file versions, administrators can change the number of copies of a file that will be saved as separate versions on a folder. Case-sensitive passwords can also be enforced on an account-wide basis and accounts may now also limit account activity to a given number of IP addresses. This allows accounts to limit file access and to discourage distribution to external users. To change both the password settings in your account or to limit the IP addresses accessing your account, please contact ShareFile Support at support@sharefile.com.

Each one of these feature enhancements significantly increases your ability to manage your ShareFile account and each one was a result of customer feedback. If there are any new upgrades or suggestions on how we can help you to better manage your account, please contact us or email suggestions@sharefile.com.

Account Services representatives conduct daily training webinars and also one-on-one sessions for customers. The team has the opportunity to work with new our accounts and learn the reasons our customers chose ShareFile as a solution for their business. I recently asked two Account Services representatives, Alex Hofford and Amanda Rogers, about the features and benefits of a ShareFile account that are most helpful to people who are just getting started or looking to learn more. Below are some of the tips they shared.

What are the most common questions that you hear from new accounts?

Alex:
FAQ- One of the most common questions I get from clients is “What is my client going to be able to see when they log in?”

Answer- While the specific answer to this question will be different with each account, the fundamental answer lies within our Folder Access permissions. With these options, the account administrator can control not only which folders each client user can see in the system, but also any download/upload capability and email notifications. These options create a level of customization so that you and your clients can get the most appropriate use out of our system.

Amanda:
FAQ- “How is the transfer secure if we send out an email with a link to download a file? What if the email gets intercepted?”

Answer- I often get asked this question, especially when going over the ‘Require user to login’ option within ‘Send a File’. I point out that if the user isn’t already created as a user on the account, the system will assign them a password. I get a lot of concern over the password coming out in the same email as the link to the file. There are measures that the administrator(s) can put into place within their account to add additional security. Our first recommendation is to create the person as user in the system and then grant them access to a folder in the account that has the material you would be sending to them. If the user is created in this way, then they will be required to log-in each time before they can access the folder. They will be sent a temporary system-generated password in an initial email and will be prompted to change that password as soon as they log-in the first time. Email notifications can be turned on, so that notification will be provided as soon as new files have been uploaded to the folder.

I’ve also helped accounts with their email templates so that a new user’s password won’t go out in an email. Some accounts even change the passwords for all users to the last four digits of their SSN (for those in Accounting and Financial industries) and then only say in the welcome email that their password is the last four digits of their SSN. I also refer those who ask these questions to the Reporting feature in their account and let them know that they can trace downloads to an IP address and location to determine who is doing the downloading/uploading of a file.

What are the most popular features with your accounts?

Alex: Across all of our accounts, we provide access to the Desktop Widget tool in order to provide easy access to the ShareFile account without having to utilize an internet browser. The Widget allows the user to see the folders and files they have access to in the ShareFile account, while providing a way to upload documents, send files, and create new folders/subfolders.

Many people tell me they like the Widget because of the ability to Drag-and-Drop files in and out of the Widget window. This is a very easy way to move a large number of folders and/or files at once from outside the client portal.

Amanda: The Outlook Plug-in—everyone loves how easy it is to use!

The Reporting page and tracking features are also very popular. All of the users on an account may not be in close proximity with each other. Our notifications, combined with the Activity Log available in each folder, help the Administrator know if their colleagues and clients are getting their work done. Many administrators like being able to check to see how many files have been downloaded and to know right away when that happens. They also like knowing that if there is ever a question about meeting a deadline, they can use the Reporting features to get a time stamp of their work.

What are the best ways to get help when you’re getting started with a new account?

Alex: The Help link in the top right corner of the ShareFile portal menu provides a variety of options to get our clients the help they need as quickly as possible. This page contains a search field for our Knowledge Base (a collection of articles detailing various aspects of our service), a link to chat live with our Support Team, and contact information for both the support team and your account manager. Using these tools, customers can get the answer they need in a variety of different ways.

Amanda: We broadcast a daily webinar, held during the week at 2PM EDT. Each account has a dedicated account manager, who serves as a point of contact for any questions that come up as you start using the service. Customers can also contact their account manager to schedule a free training session for themselves and their colleagues if the webinars are time conflicting or if they would like the ability to ask more questions during training.

Many thanks to Alex and Amanda for the expert advice on getting started with your ShareFile account! If you have any questions or would like any help getting started with your account, please feel free to contact us at support@sharefile.com.

If you don’t have an account yet and would be interested in learning more about our service, check out our 30-day free trial at ShareFile.

Watch a short, informative video and learn how ShareFile can help your business.

Be sure to sign up for a 30-day FREE trial and try ShareFile for yourself. Click HERE to get started.

In response to the increase in mobile users, and to coincide with ShareFile’s mobile strategy, we have recently released mobile apps for Android and iOS (optimized tablet applications soon on the way). The applications allow customers to access their files on-the-go and even save downloads in a convenient folder on the account. We have seen and incredible adoption rate as more offices are going mobile. One ShareFile user says, “Fantastic app. One less reason to sit through start up on the PC. +1 for the Mobile Office.” Another user says, “Great app- the ability to manage users as well as files is superb.”

We will continue to develop innovative features to make our service as seamless as possible for our customers.

Android user? Click here to download.
Apple user? Download the app right from the iTunes store.

A number of updates have been implemented in the past few weeks to the main application:

Enhancements to Send, Requesting, and Notifications

Distribution Group Updates

More information on folder content available

There is also an update to Enterprise Sync which fixes any issues where large jobs could fail to finish reliability in some cases, and also addresses problems when editing jobs that have not yet initially run. This update also adds the ability to exclude file types from the sync, which is useful if you wish to exclude temporary or backup files.

Got Feedback? We take feedback from our customers seriously.

Send your suggestions to suggestions@sharefile.com.

Users of the mobile applications will have seamless access to all files and folders on their account. Users can also browse files or folders and share them via ShareFile without having to download them. The mobile applications will also feature built-in access to previously downloaded files, allowing users to view files without having to re-download them. These applications are designed to play to the strengths of mobile devices and are optimized for mobile screen resolution and connectivity speeds.

With the recent launch of our Sync tools, mobile web application, and now native applications, we are continuing to make the process of sharing files easy and convenient for our customers. As with all product releases, we look forward to hearing your feedback and will continuously aim to develop innovative ideas to make the ShareFile service as seamless as possible for our users.

Download the ShareFile Android App here.

*Keep a look out for an iOS application and optimized tablet applications, which we intend to launch in early Q2.

The company now uses ShareFile to streamline its business process. Employees at the firm use ShareFile’s Outlook Plug-in to easily send links to their clients and consultants. The firm’s design team also finds it helpful to post drawing sets on their ShareFile “plan room” to eliminate printing and delivery costs, while having the ability to track when those files have been downloaded and reviewed. The firm even uses ShareFile during the bidding process and saves roughly $2,000 on printing and delivery fees for small to medium sized projects.

Today, Geier Brown Renfrow relies on its ShareFile account every day to help provide the exceptional service that has made the firm an enduring part of the northern Virginia community for over 30 years.

Another helpful tip: Our talented account managers provide FREE DAILY product demonstrations that allow attendees a way to get their most essential questions answered. These live webinars are offered Monday-Friday at 2pm EDT. You can register easily by simply going to our Knowledge Base and selecting the day that works best with your schedule.

We want to hear from you! Was this helpful? Let us know how we’re doing.

Earlier this quarter we introduced the ShareFile Mobile Web Application, which enables browser-based access to ShareFile accounts from mobile devices. The launch of native mobile applications for Android will allow customers to access their files on-the-go and even save downloads in a convenient folder on the account. By using the application, customers can instantaneously access important files and simultaneously improve service provided to their customers.

The release of this mobile app coincides with our goal to raise the bar for customer service in the technology sector. Here at ShareFile we take pride in continuously developing innovative ideas based directly from the feedback provided by our customers. As with all of our product releases, we look forward to hearing your feedback. So go ahead, get the ShareFile app on your Android mobile device and enjoy the instant access to your account today!

Android apps for phone and tablet updated October 25, 2012. Check out the redesigned ShareFile for Android apps!

Download the ShareFile Android App here.

With traditional storage methods, users worry about running out of space on flash drives and CDs or worry about keeping up with a physical device. However, with ShareFile you can upload files directly to your account, which provides an easy and secure online storage solution, customized for almost any small to medium sized business. All data is transmitted and stored with 128-bit SSL encryption, stored in a SAS 70 audited data center, and is audited regularly by a third-party. Users can store files on their account for a specified period of time and can access this information from virtually anywhere, even on-the-go through ShareFile’s mobile app for Android.

Our Desktop Sync power tool also allows users to easily synchronize files and folders by automating existing file sharing and storage workflows to accommodate the needs of today’s business users.

So, instead of being an April Fool, join over two million users and take advantage of the ShareFile service to take the insecurity and hassle out of data storage and file exchange today!

Try ShareFile for FREE today

Just this past week, we made an upgrade to our http://www.sharefile.com/about/power-tools-desktop-widget.aspx, which is available to employees and clients in all ShareFile accounts. This Widget upgrade increases stability during downloads and gives more feedback when errors occur. The Widget will also retry downloads if there is a momentary loss in connectivity and will let the user know if they try to download a folder structure that is too deep.

We have also made some changes to our Microsoft Outlook Plug-In. The Outlook Plug-In is available to employees on Professional plans and above. This update includes a “convert attachments” button and support for creating links for our Virtual Data Room accounts. This version also adds the ability to choose a destination folder for “Request a File” links.

Finally, we are excited to announce the release of our new “sticky sort” functionality in ShareFile. By default, all files uploaded to ShareFile folders are ordered by creation date with most recent files appearing at the top of the folder. Thanks to suggestions by our customers, we have introduced the ability to set default sort preferences for the entire account or for individual folders. To set the default sort preferences for your account, you can visit the “Admin” link in the top navigation bar, then choose “Advanced Preferences” on the right hand side of the screen. Within each folder, you can also “Edit Folder Options” and then change the “Sort Order” option.
We are very excited about these upgrades to both our Desktop Tools and web application. All of these should allow for increased ease of use for ShareFile users and management of account by Administrators.

If there are any questions or suggestions on how we can better serve you, please do not hesitate to contact us or email suggestions@sharefile.com.

Released in January, ShareFile Desktop Sync quickly became the most popular feature available in the Power Tools line. Like all of the Power Tools, Desktop Sync was designed to better integrate the ShareFile web-based service with processes that our clients already utilize on a daily basis for faster and more streamlined file transfer. With Desktop Sync, local folders can be designated to synchronize with folders located on your ShareFile account, allowing files and folders to be managed through an Explorer or Finder screen. Sync jobs are created and managed though a user-friendly interface, and the development of the tool has been part of a broad effort to offer solutions that are compatible across operating systems. Desktop Sync boasts the ability to run on Mac, Windows, and Linux operating systems.

By popular demand, the Enterprise Sync tool introduces the following capabilities to our Desktop Sync tool:
• Compatible with server and network environment
• Ability for an administrator to create and manage sync jobs for multiple user accounts
• Constantly run sync jobs or schedule jobs to run at only designated times
• Detailed logging on each sync job

These features will allow IT departments and other administrators to coordinate sync jobs across offices, and to back up files at the times convenient for them. This can allow for constant syncing, even when a user isn’t logged in, or only at specified times, such as in the evening outside of normal office hours to allow for less drain on network bandwidth.

Enterprise Sync is a big step towards increasing ShareFile’s ability to provide businesses with the most cutting edge and intuitive tools to improve security and convenience in file transfer. Along with the Outlook Plug-in, ShareFile API, and ShareFile Command Line Interface, Enterprise Sync can help businesses ensure that they receive all of the benefits of the ShareFile service by promoting consistent use across an office and single-user administration.

We are looking forward to adding even more improvements and supporting features soon- look forward to more updates over the next few months!

The Outlook Plug-In is an easy way for all your employees communicate directly with clients using their Outlook email. With the Outlook Plug-In, you can send files from your desktop, receive files and even send files that are already stored in your ShareFile account. For IT deployment, ShareFile also offers an MSI installation package to set preferences for all your employees who will be using the Plug-In.

With the Plug-In, you are able to set specific preferences for users requiring name and email, and even requiring login information if you choose. As with our web-based Send a File and Request a File features, your recipients do not need to be ShareFile users in order to access files and upload information.

Using ShareFile’s Outlook Plug-In, you will save yourself valuable time ensuring that your clients receive their important tax information in a secure manner. The Outlook Plug-In is available to Professional accounts and above and can be added to our Basic plans as part of our Power Tools package for an additional $9.95 per month. To download the Outlook Plug-In, please visit our knowledgebase or speak with your account manager.

Our existing line of robust tools features the ShareFile Desktop Widget. The Desktop Widget is one of my favorite power tools and one I use daily. The tool requires Adobe Air 2.0 and offers ShareFile users an easy way to upload, download, and delete files from an account without needing to launch a web browser. The tool offers drag-and-drop functionality making file movement simple. While users can email large files within the desktop application, user management, account administrator, and folder permissions need to be maintained and edited through the traditional web-based application. The ShareFile Desktop Widget is available of Windows and Macintosh computers.

Be sure to watch our ShareFile Desktop Widget training video by clicking here.

Download the ShareFile Desktop Widget here.

The ShareFile Sync Power Tool is an automatic synchronization tool allowing you to manage your files and folders directly from your desktop and is a more user-friendly version of our SFCLI tool. ShareFile Sync offers a two-way synchronization option for users to sync files within specific folders for upload and download within the account. The new tool even allows for a one-way synchronization where businesses can protect certain files by designating them to be “upload only” from the user’s desktop into their account.

ShareFile Sync is available to all users in Professional accounts and above; it can also be added to Basic plans as part of the Power Tools package, including a Microsoft Outlook Plug-In. Later this quarter, ShareFile plans to launch an Enterprise Sync tool to provide for more advanced syncing capabilities.

If you have any feedback on the new ShareFile Sync, please send it to suggestions@ShareFile.com.

To learn more, please visit our ShareFile Knowledge Base Sync page.