Contact ShareFile customer care
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November 24, 2014, No comments

If you’re like me, you’re busy and don’t always have time to contact support by phone. You’d rather answer your own questions if possible with a quick search online. Did […]

ShareFile Top Tips  Customer Service

Our top tips for top-of-the-line customer service

September 29, 2014, No comments

We’ve all heard the horror stories and the viral recordings of how horribly wrong some customer service interactions can go. And according to RightN ...

Citrix Customer Care

Q&A with ShareFile customer support ringleader Justin Nuzum  

July 24, 2014, No comments

When you call, chat or email the ShareFile support team, you expect — and hopefully get — one thing: exceptional service. After all, being custome ...

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ShareFile takes a road trip: ShareMoreDC

April 11, 2014, No comments

We took ShareFile on the road to our nation’s capital to do what we love most — share! Throughout the week in Washington D.C., we handed out free ...

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    When to ignore customer feedback
    April 8, 2014, No comments

    Ignoring customer feedback sounds like a violation of all we hold dear here at ShareFile, but Jesse Lipson explains why it’s sometimes necessary — and in the best interest of […]