As you are already aware, we are dedicated to serving the needs of our customers. I had a brief meeting with our Customer Service team and asked them some of the most frequently asked questions from ShareFile users. Below see common questions and answers.

What is bandwidth?

Bandwidth is a measure of the total data transfer activity on an account. Every time a file is uploaded or downloaded using your ShareFile account, bandwidth is used. Bandwidth is recorded on your account for any downloads (including downloads canceled part of the way through) and for any uploads that fully complete.

Many customers are currently taking advantage of our complimentary custom branding by incorporating their company’s brand into their ShareFile account. By simply including your company’s website upon sign up for ShareFile or sending your logo to your account manager, you can enjoy your customized ShareFile account. There are many ways you can customize your account to maintain your own company brand and appearance.