If you use ShareFile mobile apps, you already know that being able to access and share information from any device can revolutionize the way you work and travel. With our latest updates, ShareFile apps for iPhone and iPad create an even more fluid workflow.

When you update your ShareFile apps for iOS, you’ll always have the latest versions of your files on your phone or tablet with Folder Sync. Folder Sync allows you to connect folders on your ShareFile account with folders on your device so changes in either location are automatically recognized and transferred to your online account and all synced computers and devices. With Folder Sync, you don’t have to plan ahead or carry bulky files and laptops to work effectively beyond the office.

Prior to using ShareFile, staff at PharPoint Research, Inc. had struggled to maintain an internal document management system and found that the costs of using a self-managed system outweighed the benefits. The company collects and analyzes results from medical research on behalf of its clients, so transferring large amounts of data was a key concern. Moreover, they needed a user-friendly process to make it easy for clients to get information. The internal system was difficult for users to navigate, required significant time for employees to manage and occasionally caused problems as a result of technical errors or the need to accommodate increased use.

ShareFile has become a globally-known file-transfer solution and its emphasis on security has made it a best-in-class solution for clients in the financial industry.

Security is of the utmost importance for clients in this industry. Every day advisors handle sensitive information such as Social Security numbers, quarterly performance reports, investment account numbers, billing statements and other personally identifiable information (PII). Most financial advisors are aware that this sort of information should never be sent via email, but it’s hard to find a solution that is both secure and easy to use. Advisors are often left playing a balancing act between security and simplicity, which leaves clients frustrated when the software is too cumbersome to use. In an industry where client relations is key, advisors need a service that they can be confident will fulfill security requirements without causing angst.

Trade shows can be a great investment for your business if you’re looking to gain a large number of leads in a short amount of time. However, due to the large volume of traffic at most shows and the limited time prospects have to actually spend at your booth, it can be very difficult to manage your trade show leads. There are a plethora of costly resources out there to help you, but the most effective of all is to create an action plan to reach and manage your leads before, during and after the show.

With Citrix being a sponsor of Telework Week, taking place this week March 4-8, we took the opportunity to sit down with Jesse Lipson, ShareFile Founder and VP and GM of Data Sharing at Citrix, to discuss his view on teleworking and the ever evolving work space.

As someone who has two start-ups under his belt and is leading a business at Citrix, how do you feel about the adoption of teleworking?

I feel like enabling teleworking in your business is very practical when trying to attract top talent to your company. Teleworking does not just encompass working from home, but also includes working away from the main hub, in satellite offices. Whether an employee is working from the main office, satellite offices or from home, I don’t want location to ever hinder me from bringing on a great employee. This is one of the reasons why Citrix has offices all over the world, to bring talent in from all over the world.

This past Saturday, 11 ShareFile employees shaved their heads in support of St. Baldrick’s Foundation. St. Baldrick’s funds childhood cancer research throughout every stage of the process, impacting children treated at more than 215 children’s hospitals throughout the United States. We were proud to join hundreds of shavees and supporters at Napper Tandy’s Irish Pub in Raleigh, NC for their annual fundraising event.

Being customer-centric is one of ShareFile’s core values, so we offer support through many avenues including live chat, email, and phone. We’re happy to announce that we are now offering extended support hours. As our customer base grows, we want to provide as much flexibility as possible and to accommodate our customers worldwide. Our new hours include overnight support so you can contact us for help no matter when you work.

ShareFile was presented with a Bronze Stevie Award in the Customer Service category in the seventh annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top sales, contact center and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.