Enhanced International Service
We pride ourselves on our customer service and are always looking to improve our service for customers all over the world. This past month, ShareFile made some changes and upgrades to our data centers by opening a new data center in Japan and updating our VDR product to comply with EU cyber-security laws that have enhanced our international presence and made it easier for our customers to manage their ShareFile accounts.
We are proud to announce that we have opened up a new data center located in Tokyo, Japan. This brings the total number of data centers that service our customers to five. We now have two centers in the United States, one in the European Union and two in the Asian region. This new data center should significantly improve upload and download speeds for this region, and we are very excited about this server announcement and what it means to our Asian customers.
In addition to this new server, we have also updated our European data center for Virtual Data Room customers. ShareFile’s Virtual Data Room is our premier service and allows customers to setup client users with view-only access, in addition to standard download and upload permissions. This service also allows for custom watermarking, print permissions, full-text searching and advanced audit reporting and click trails. Thanks to this enhancement, ShareFile’s European VDR customers will not have to worry about their files being stored in the United States, and they should see both improved download and upload speeds and quicker speeds for document renderer to view-only capabilities.
With these new international enhancements, our goal to raise the bar for customer service is greatly improved and we are excited about this opportunity to make it easier for our international customers to utilize the ShareFile service. To learn more about these enhancements or to migrate your account to either our newest data center or to our new Virtual Data Room server, please do not hesitate to contact our Support team.