Last week, Citrix’s Senior Director of Real Estate Strategy and Operations Steve Nicholson spoke at the Downtown Raleigh Alliance’s annual State of Downtown Raleigh address. This event focused on educating attendees about the Central Business District (CBD) and exploring partnerships with developers, brokers, and economic developers who work with clients looking to locate their businesses in the area.

Steve was invited to tell Citrix’s story and talk about the reason behind choosing Raleigh’s Warehouse District for Citrix ShareFile’s new 130,000-square-foot office space. And what a story it was!

Steve explained that beginning with ShareFile’s acquisition by Citrix in October 2011, there were conversations about the need for a new, larger office space to house a planned workforce expansion.

With the growth occurring in the Citrix ShareFile office in Raleigh, we couldn’t help but wonder about the kind of numbers we’re producing as of late. We thought it would be fun to share some of our recent stats to let you know how things are coming along!

Over the last two months we have spoken to our clients for 487 hours and 33 minutes during support calls.

That is over 20 full days’ worth of helpful conversations and problem-solving with our clients! Every ShareFile account is entitled to unlimited help from our support team, and we’re happy to help with whatever issue you may have.

A few months ago, Citrix announced plans to expand ShareFile facilities in Raleigh, NC, one of the fastest growing cities in the U.S. Citrix will create more than 300 new jobs in North Carolina over the next five years. As you may guess, we’re hiring!

If you want to know what it’s like to work for Citrix, take a look at feedback from our team about why we love working here.

“Empowerment, flexibility and challenging work.”

-Ashton Smith, Associate Project Manager

“I can wear jeans!”

-Sarah Kordulewski, Corporate Sales Representative

“I love customers’ feedback and reaction.”

The ShareFile sales team ran a test with GoToMeeting’s HD Faces. Many of our sales representatives received HD webcams and changed one thing during their product demos—they showed their faces!

Most of the sales reps are inside reps and wanted to humanize themselves. We thought that adding a face to our text and voices would be a huge benefit to the way we interact with clients.

Looking for a job after graduation? Good news: Citrix ShareFile, voted one of the Best Places to Work in the Triangle, is hiring entry-level sales representatives in Raleigh, NC!

I know what you’re thinking—you probably didn’t go to college to become a salesperson. Let me explain why you’re going to love this job. We think of sales differently.

The sales philosophy of ShareFile stems from our mission to raise the bar for service in the field of technology. We reach out to help people learn about ShareFile knowing that in just a few years ShareFile has been hugely beneficial to over 9,000,000 people around the world. Our software is easy to use, offers more features than any other product in the market place, and is priced so reasonably that it pays for itself within days. Our goal with each sales call is to determine whether the person we are speaking with could benefit from ShareFile. If the answer is yes, we’ve made a sale. If no, we move on to the next opportunity.

ShareFile now makes it easier for companies in the financial industry to meet government and industry regulations for record retention. ShareFile Archiving for Financial Services allows account holders to retain records that are uploaded or sent through the ShareFile SMTP email service for a minimum of three years. Account files, folders, sent messages, active and inactive links, and notifications are archived rather than deleted when no longer needed. When you enable archiving, you will be able to easily satisfy record-keeping requirements under SEC and FINRA rules.

If you use ShareFile mobile apps, you already know that being able to access and share information from any device can revolutionize the way you work and travel. With our latest updates, ShareFile apps for iPhone and iPad create an even more fluid workflow.

When you update your ShareFile apps for iOS, you’ll always have the latest versions of your files on your phone or tablet with Folder Sync. Folder Sync allows you to connect folders on your ShareFile account with folders on your device so changes in either location are automatically recognized and transferred to your online account and all synced computers and devices. With Folder Sync, you don’t have to plan ahead or carry bulky files and laptops to work effectively beyond the office.

Prior to using ShareFile, staff at PharPoint Research, Inc. had struggled to maintain an internal document management system and found that the costs of using a self-managed system outweighed the benefits. The company collects and analyzes results from medical research on behalf of its clients, so transferring large amounts of data was a key concern. Moreover, they needed a user-friendly process to make it easy for clients to get information. The internal system was difficult for users to navigate, required significant time for employees to manage and occasionally caused problems as a result of technical errors or the need to accommodate increased use.