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November 24, 2014, No comments

If you’re like me, you’re busy and don’t always have time to contact support by phone. You’d rather answer your own questions if possible with a quick search online. Did […]

Update your ShareFile sync tool now and get more out of sync

Update your ShareFile sync tool now and get more out of sync

October 10, 2014, No comments

We recently released a new and improved sync tool, which allows you to sync your folders and files to a ShareFile folder on your local computer. Our n ...

ShareFile Top Tips  Customer Service

Our top tips for top-of-the-line customer service

September 29, 2014, No comments

We’ve all heard the horror stories and the viral recordings of how horribly wrong some customer service interactions can go. And according to RightN ...

4-7-14-sharefile-survey2

When to ignore customer feedback

April 8, 2014, No comments

Ignoring customer feedback sounds like a violation of all we hold dear here at ShareFile, but Jesse Lipson explains why it’s sometimes necessary — ...