Update your ShareFile sync tool now and get more out of sync
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October 10, 2014, No comments

We recently released a new and improved sync tool, which allows you to sync your folders and files to a ShareFile folder on your local computer. Our new ShareFile Sync […]

ShareFile Top Tips  Customer Service

Our top tips for top-of-the-line customer service

September 29, 2014, No comments

We’ve all heard the horror stories and the viral recordings of how horribly wrong some customer service interactions can go. And according to RightN ...

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When to ignore customer feedback

April 8, 2014, No comments

Ignoring customer feedback sounds like a violation of all we hold dear here at ShareFile, but Jesse Lipson explains why it’s sometimes necessary — ...

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Citrix ShareFile’s new customer care team means someone is always there to answer your account questions

April 3, 2014, 2 Comments

Ever lay awake at night as your to-do list plays in your mind and remember all of the things you forgot to do? Maybe you meant to call your Citrix [&h ...