All posts in Customer Service

4-7-14-sharefile-survey2
Latest
April 8, 2014, No comments

Ignoring customer feedback sounds like a violation of all we hold dear here at ShareFile, but Jesse Lipson explains why it’s sometimes necessary — and in the best interest of […]

4-1-14-sharefile-support-2

Citrix ShareFile’s new customer care team means someone is always there to answer your account questions

April 3, 2014, 2 Comments

Ever lay awake at night as your to-do list plays in your mind and remember all of the things you forgot to do? Maybe you meant to call your Citrix [&h ...

3-13-14-sharefile-community

Get your support answers faster with the new ShareFile Community

March 14, 2014, 3 Comments

At ShareFile, we are dedicated to putting customers first, which is why our support team is available 24/7 to answer questions about your account. But ...

1-28-14-sharefile-faq

The top two FAQ for the Citrix ShareFile support and account management teams

January 29, 2014, No comments

As you can probably guess, the support and account management teams at ShareFile work very closely together to ensure that our customers are receiving ...