We here at Citrix ShareFile pride ourselves on excellent customer service; we all know that making sure the customer is happy is our number one priori ...
Being customer-centric is one of ShareFile’s core values, so we offer support through many avenues including live chat, email, and phone. We’re happy to announce that we are now offering […]
ShareFile was presented with a Bronze Stevie Award in the Customer Service category in the seventh annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the […]
At some point each day, you get to be a customer. You use products and services from your phone company, internet provider, grocery store, etc. The great thing about this […]
ShareFile account managers speak with users every day to set up new accounts, provide training and answer questions. Here are a few of the questions that our account managers hear […]
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization, by Leonardo Inghilleri and Micah Solomon, holds a spot on the ShareFile reading list. Here are two […]