As you can probably guess, the support and account management teams at ShareFile work very closely together to ensure that our customers are receiving the best support and service. We […]
When Zack Balber began a career in photography 12 years ago, the available means of sharing files were very different. With very large, high resolutio ...
We here at Citrix ShareFile pride ourselves on excellent customer service; we all know that making sure the customer is happy is our number one priori ...
Being customer-centric is one of ShareFile’s core values, so we offer support through many avenues including live chat, email, and phone. We’re happy to announce that we are now offering […]
ShareFile was presented with a Bronze Stevie Award in the Customer Service category in the seventh annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the […]
At some point each day, you get to be a customer. You use products and services from your phone company, internet provider, grocery store, etc. The great thing about this […]
ShareFile account managers speak with users every day to set up new accounts, provide training and answer questions. Here are a few of the questions that our account managers hear […]